Get ready to meet the trailblazers driving the human change behind our clean energy future. This week our trailblazer is Chris Voss, the former lead FBI negotiator for international kidnapping, crisis, and hostage situations.
Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including climate change. Chris walks us through the application of tactical empathy, curiosity, and getting to “destination yes” amidst the divided public discourse pertaining to our clean energy future.
We’re here to fuel a new energy conversation and it starts with you.
“Negotiation is the art of creating possibilities"
Chris Voss is the former lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe, and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking.
Today, Chris Voss is the CEO & Founder of The Black Swan Group Ltd and best-selling author of Never Split the Difference. Voss has revolutionized negotiation tactics and greatly impacted how organizations and individuals globally understand and negotiate with one another. His book aims to provide a comprehensive guide to negotiating theory and strategy, giving you the tools you need to negotiate successfully. Voss’s thesis is that good negotiation happens on the emotional level of the brain, not the rational level. Your job as a negotiator, Voss argues, is to practice and display empathy toward your counterpart by understanding their emotions, learning to see the situation from their point of view, and, ultimately, getting them to feel comfortable enough with you to let their emotional guard down.
During Chris’s 24 year tenure in the Bureau, he worked through approximately 150 kidnappings worldwide. He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Taking emotional intelligence and intuition to the next level, Chis takes us through the negotiation skills that can give us the competitive edge in any discussion, especially as we attempt to drive collective buy-in to a clean energy future.